Emergency Support Services Responder

Volunteer opportunity conditions :   

• Location : preferably in-person, but virtually if needed
• Minimum age : 18 years and older
• Minimum volunteer hours/period : 1 year commitment

The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. We are committed to having an accessible, diverse, inclusive, and barrier-free working environment. 

Emergency Management Teams across Canada are looking for volunteers to be a part of their mission. Because of our wide-reaching network of highly trained volunteers, Canadians who have found themselves impacted by disasters big and small, are able to turn to the Canadian Red Cross for relief and support. 
 

As a volunteer in this role, you will : 

• Respond to alerts to support emergency response operations, in-person or virtually, as needed, locally and across the Yukon. 
• Assess needs with those affected by an emergency event, complete documentation, and provide appropriate supports, such as shelter, clothing, and food. 
• Deploy locally and throughout the territory to establish and operate emergency response sites such as congregate shelters and reception centres, as available. 
• Support the well-being and recovery of impacted individuals by providing referrals to partner agencies and other community-based assistance. 
• Contribute to and participate in community-based risk reduction and emergency preparedness activities such as exercises, emergency supply management, and public education initiatives. 
• Have the opportunity to apply for specialized positions and leadership roles to supervise, mentor, and lead other volunteers and manage the delivery of emergency services. 
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You bring these essential talents : 

• Commitment: To the Fundamental Principles of the Red Cross Movement and the core competencies of team excellence, service excellence and accountability. 
• Customer service skills: Empathetic and dedicated to supporting those affected by emergencies. Respond decisively, remain focused and can shift priorities quickly as needed. 
• Communication skills: Utilize active listening, care and the ability to clearly communicate your understanding when dealing with complex situations. 
• Computer skills and attention to detail: Basic/intermediate skills will be necessary for training and responses. Accuracy when inputting sensitive information. 
• Flexibility and dependability: Ability to respond to alerts during traditional and non-traditional hours may be required. This can include late nights or weekends, depending on the event. 
• Teamwork values: Assist your team members, respect diversity, and be willing to build relationships. 

A satisfactory Enhanced Police Information Check or equivalent is mandatory for all personnel volunteering or working with the Red Cross.  

Apply now