Help Canadians Affected by Emergencies and Disasters

Flooding occurred in Laval, in May 2017. Two people standing on the water looking at houses.

There is a current – and critical – need for volunteers to join our Emergency Management Team today!

Disasters now endanger more Canadians and cause more devastation than ever before. Whenever they do, the Canadian Red Cross is prepared to help and ready to respond.

And you can be too.

We train and guide you on how to safely provide vital services to people affected by an emergency or a disaster – either large or small. As well, you'll learn how to provide practical and emotional support to people who have suddenly found themselves without a home and have turned to the Canadian Red Cross for help.

Apply Now and we will work with you to figure out which role is a best fit!

A woman wearing a Red Cross vest crouches outside, looking into a storage box.

Emergency Response Team (ERT) Responder

  • With a team of experienced volunteers, you will assess the needs of those affected by an emergency event.  

  • You will work with your team and community partners to provide access to services such as shelter, food, clothing, and the registration of evacuees. You will also help provide emotional care and comfort within an emergency shelter, community reception centre, community recovery centre or through outreach activities in the community.  

  • Ideally, you are willing to help within your community and you may be available to help in other communities periodically throughout the year. 

A group of Red Cross volunteers wearing vests, organizing themselves at a table.

Emergency Response Team (ERT) Supervisor

  • Working collaboratively with your team, community partners and the ERT Site Manager, you will ensure that comfort and care are provided to those who have experienced an emergency event. 

  • You will help your team set up a welcoming environment for clients and organize the delivery of one or multiple services such as emergency shelter, emergency food and emergency clothing. 

  • You will provide your team with feedback, coaching and support to deliver caring and comforting services.  

  • You will work within your community and you ideally are be available to help in other communities periodically throughout the year. 

A Red Cross volunteer wearing a headset provides direction to an older man.

Safety & Wellbeing Responder

  • As a Safety and Wellbeing Responder within the Emergency Response Team (ERT) you will work to increase the resilience, emotional and psychosocial well-being of people impacted by emergencies.​
  • You will participate in psychosocial support delivery to individuals and families, ensuring their protection from further psychological harm.
  • You will also advocate for individuals and families in matters of mental health as well as psychosocial support in addition to vulnerable populations with special needs, ensuring they receive the support they need as they transition through crisis.
Two Red Cross volunteers survey the damage of extreme cold weather.

Personal Disaster Assistance (PDA) Responder

  • Working with a small team of trained responders, you will support clients affected by smaller disaster events such as house fires.   

  • This support will include assessing their short-term needs, providing access to immediate services such as shelter, food, clothing.   

  • Your compassion and caring for those affected will help them focus on the next steps and recovery.  

  • When not responding, you will help your team remain prepared and may get involved with community disaster preparedness initiatives that reduce the impact of disasters in your community.   

  • You are willing to assist people in need in your community and you are able to take on periodic on-call shifts. 

Two Red Cross volunteers walk and talk together outside.

Personal Disaster Assistance (PDA) Supervisor

  • You will ensure that your small team of trained responders is ready to respond when called upon to assist those affected by smaller disaster events such as house fires. 

  • You will support your team at the time of an event by making sure those affected have their needs assessed and that services are provided. 

  • When not responding, you will help your team remain prepared and may get involved with community disaster preparedness initiatives that reduce the impact of disasters in your community. 

  • You will do this work within your community and be available to take periodic on-call shifts. 

Apply for a position in Quebec.

Apply Now

Discover the benefits of volunteering! Are you ready?