Quebec Spring Floods 2023
Since mid-April, melting snow and heavy rainfall have caused flooding in multiple municipalities across the province. Municipalities in Outaouais, the Laurentians, the Capitale-Nationale and Lanaudière areas have asked the Red Cross to support those impacted.
The Canadian Red Cross works closely with municipalities who request our help in order to meet the urgent needs of flood-impacted residents in Quebec.
Red Cross teams are on the ground to help those affected by providing information, referrals to other services, emotional support and assistance to meet their basic needs.
The Red Cross may provide support with housing, transportation and food. Assistance is provided on a case-by-case basis, based on needs assessments carried out with local authorities.
The situation is evolving quickly, as water levels rise and fall, and additional Red Cross teams are poised to respond throughout Quebec.
The Red Cross continues to be in close contact with local authorities, the Quebec government and various organizations on how to best support the people impacted throughout their recovery.
Reception Centres
In Gatineau:
Jean-René-Monette Community Centre
89, rue Jean-René-Monette, Gatineau QC J8P 5B9
Closed
In Baie-Saint-Paul:
Luc et Marie-Claude Arena
11, rue Forget
Baie-Saint-Paul QC G3Z 1T5
Friday May 12 to Friday May 26 : Open from 11:00 am to 7:00 pm
Thursday, June 1, 8, 15, 22 and 29 : Open from 11:00 am to 7:00 pm
If a municipality is not listed, residents must contact local authorities directly.
Additional resources
Please review our tips on things to do before, during and after flooding.
See also more information on the programs and services of the Quebec government.
If you are impacted by flooding in Gatineau, you can contact the city at 3-1-1 or https://www.gatineau.ca/crue.
Wellbeing and coping with crisis
Following an emergency or disaster, a person may experience a range of thoughts, feelings and behaviours that can be intense, confusing, and frightening. These experiences trigger responses that can include physical, emotional, and behavioural reactions.
There are many resources to help you, your family, and your community. Learn more about Coping with Crisis, including ways that you can care for yourself and your loved ones during an emergency.
If you are concerned for the immediate safety or yourself or someone else, call a local crisis support line or 911 right away. Additional resources are listed below and specialized crisis lines are services can also be found here.
- Info-Santé 8-1-1 enables you to talk with a health professional at any time for advice or information in the event of a non-urgent health problem. At Info-Social 8-1-1, you can speak with a psychosocial intervention worker. Simply dial 8-1-1.
- First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310
- Kids Help Phone: 24-hour bilingual and anonymous phone counselling, online counselling and referral service for children and youth. 1-800-668-6868
- Association québécoise de prévention du suicide: 1-866-277-3553 (only available in French).
- Bell Let’s Talk: List of organizations with helpful resources.