Emergency and Disaster Services

In Quebec, the Red Cross is the public authorities’ main partner in providing services to people affected by a disaster. When disasters occur, first responders contact the Red Cross through a call centre to request support in assisting those affected by the disaster. An alert procedure enables the call centre to quickly mobilize the teams of volunteers who are closest to the disaster. The Red Cross provides the following services in case of a disaster or emergency: emergency shelter; reception and information; emergency food; emergency clothing; personal services; and family reunification services.

Teams of volunteers, trained for emergency response, are ready to be mobilized throughout Quebec at all times.

To learn more, please call 1 800 363-7305 or reach our teams at the number associated with your region:

Region	Phone number
Montreal, Outaouais, Lanaudière, Laurentides, Laval, Montérégie, Estrie, Centre-du-Québec	1 800 363-7305
Bas-Saint-Laurent, Gaspésie/Magdalen Islands, Capitale-Nationale, Chaudière-Appalaches, Mauricie	(418) 648-9066
Côte-Nord, Nord-du-Québec, Saguenay/Lac-Saint-Jean, Abitibi-Témiscamingue	(418) 690-3909