Face-to-Face Fundraising

At the Canadian Red Cross, we believe in building meaningful connections with our supporters. Since 2004, our face-to-face fundraising campaign has allowed us to meet with you in person, answer your questions, and share the impact of your contributions.. This approach is an essential part of acquiring new monthly donors for the Canadian Red Cross. These monthly donations allow us to respond quickly to emergencies and disasters at home and abroad, providing long-term humanitarian support.

The Canadian Red Cross is committed to ensuring these interactions are safe, transparent, and professional. Read on to learn more about our face-to-face fundraising process, our trusted partners, and how we safeguard your personal information.

Canadian Red Cross volunteers pose for a group photo outside.

Have You Seen Us in Your Community?

Our face-to-face fundraising efforts bring the Canadian Red Cross directly to communities across Canada. You may have encountered our fundraisers visiting homes and businesses engaging in one-on-one conversations. They are connecting with people to share the impact of our humanitarian work and emphasize the importance of ongoing support through monthly donations.

From coast to coast, our presence ensures that more people across Canada can learn how their support can help sustain our vital programs. Our teams operate in British Colombia, Alberta, Saskatchewan, Manitoba, Nova Scotia, Newfoundland and Labrador, Ontario, Quebec, and beyond. We continue to expand our reach, strengthening support for disaster response, emergency preparedness, and long-term recovery efforts. Have you spotted our fundraisers in your area?

Our face-to-face fundraising campaigns run year-round. Our fundraisers are active from Monday to Saturday, between 11:00 a.m. and 9:00 p.m., with all fundraising activities concluding by 8:30 p.m. This schedule allows us to reach as many people as possible while being mindful of residents' time and availability.

A group of four face-to-face fundraising Red Cross volunteers at a lake

Meet Our Trusted Fundraising Partners & Secure Sign-Up Process

The Canadian Red Cross partners with The Network Inc. (TNI) to conduct face-to- face fundraising across communities in Canada. TNI’s professional fundraisers go door-to-door in residential neighborhoods and occasionally reach out to businesses, fostering direct, meaningful interactions with potential donors. They share how ongoing support makes a difference in emergency response, humanitarian aid, and community resilience. We ensure that our partners uphold the highest standards of professionalism, ethical fundraising, and donor privacy, and that every donor interaction is conducted with transparency and trust.

A face-to-face fundraising Red Cross volunteer smiling and holding a dog

How the Sign-Up Process Works

Our sign-up process is designed to be simple, secure, and efficient. After speaking with a Canadian Red Cross fundraiser, donor information will be securely captured digitally on a tablet device. Donors will then complete their sign-up through a Toll-Free Third-Party Verification (TPV) Call. This call serves as a final step for donors to confirm their information, verify their payment details, and their intent to donate. This extra layer of authentication ensures accuracy and transparency throughout the donation process. During the sign-up process, donors are prompted to call the TPV center directly from their device. This call ensures that donor information is accurately recorded and verified. Donors can reach the TPV center using any of the following toll-free numbers:

Two face-to-face fundraising Red Cross volunteers talking to a couple holding a dog

How to Recognize a Legitimate Canadian Red Cross Fundraiser

Our Fundraisers:

Wear Canadian Red Cross branded clothing (vests, coats, or shirts with the Canadian Red Cross logo.)
Carry official identification badges with their name and photo.
Possess in depth knowledge of the Canadian Red Cross.
Carry materials to educate you about our mission and programs.
Offer the option to set up automated monthly donations using your credit card or direct debit information.
Will never ask for cash donations.
Utilize electronic tablets for collecting information, in some areas.

Your Security Is Our Priority

We take your privacy and security seriously, implementing strict measures to protect your information throughout the fundraising process. All personal and payment details are securely encrypted during transmission to prevent unauthorized access. To verify contributions, we maintain electronic records of donor signatures, ensuring accuracy and transparency. Our trusted fundraising partners adhere to rigorous data protection protocols, safeguarding your information at every step. With these safeguards in place, you can feel confident that your support for the Canadian Red Cross is handled securely, ethically, and with the utmost care.

Resources

If you have questions about your gift or any concerns about face-to-face fundraising, you can call 1-800-418-1111 or email WeCare@redcross.ca.