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2021 British Columbia Fires

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One-time Recovery Support Program
Personalized support during recovery and housing repair and reconstruction support
Donor updates
For additional resources
We want to hear from you
 

One-time Recovery Support Program

The Canadian Red Cross is offering a one-time financial contribution towards recovery efforts for those impacted by the 2021 B.C. Wildfires. Households eligible for this assistance will include those who were registered and received assistance during the 2021 B.C. Wildfires and will be contacted by the Red Cross directly by email or phone. If you have any questions about this support, you can reach the Red Cross by calling 1-800-863-6582, Monday to Friday, between 8:30 am and 4:30 pm Pacific Time.

Personalized support during recovery and housing repair and reconstruction support

The Canadian Red Cross continues to offer personalized recovery support to people impacted by the 2021 B.C. Wildfires. Red Cross case management teams will work directly with people to discuss their unique needs and help them navigate their recovery journey and access available supports. This may include support for planning their return home, understanding insurance and community resources, providing financial assistance to access mental health services, as well as providing referrals and information to help people make decisions and inform their next steps.

The Red Cross is also working with homeowners who have been unable to return home following the 2021 B.C. Wildfires through housing repair and reconstruction support.

Eligible homeowners may receive financial support to help meet their immediate needs, clean up their property and/or assist with expenses related to the repair or rebuilding of their home.

Visit the Red Cross case management team in person.
Upcoming Schedule for in-person support:
March 2025:
Lytton: Kumsheen Rafting Resort “The Barn.” Kumsheen Rafting Resort “The Barn” 1345 BC-1, Lytton, BC
March 25, 26, 27 (10:00 a.m. - 3:00p.m.)

Donor Updates 

Donations are used for immediate and ongoing relief efforts, long-term recovery, resiliency, and preparedness for future events in British Columbia and impacted regions, including consequential events related to the fires.

Additional Resources

Emergencies affect our wellbeing and mental health, disrupting our routines and access to social support. Individuals, families, and communities can be impacted with little warning and recovery can seem overwhelming. Review the resources below and reach out for help and support for yourself and your loved ones.

If you are concerned for the immediate safety or yourself or someone else, call a local crisis support line or 911 right away. Key local crisis lines are listed below and specialised crisis lines are services can also be found here.

  • 1-800-SUICIDE (1-800-784-2433): for individuals who are or know someone who is having thoughts of suicide. The service is available 24 hours a day, 7 days a week and in up to 140 languages. Operated in partnership with Crisis Intervention and Suicide Prevention Centre of B.C.
  • 310-Mental Health (310-6789 - no need to dial an area code):for individuals who would like emotional support, information and resources specific to mental health in British Columbia. The service is available 24 hours a day, 7 days a week and is toll-free anywhere in British Columbia (no need to dial an area code). View the Canadian Red Cross Moving Through Recovery: Guide for the Holidays.
  • Kids Help Phone (1-800-668-6868 or text 686868): Kids Help Phone is Canada’s only 24/7 national service offering professional counselling, information, referrals and volunteer-led, text-based support for young people in English and French. Now, Indigenous people can connect with an Indigenous volunteer crisis responder, when available, by messaging FIRST NATIONS, INUIT or METIS to 686868 for young people and 741741 for adults or through Facebook Messenger.

We want to hear from you

The mission of the Canadian Red Cross is to help those in times of need. We are always trying to improve our systems, processes, and programs to better serve you. We encourage you to provide feedback on your experience or interactions with us.  If you would like to share any feedback or have questions, please email us at CRCfeedback3@redcross.ca.

If you would like a response to your email, please ensure to include your full name, address, current phone number and as much detail and specifics as possible. These details will help us to better respond to your email.

Your feedback is important to us. Due to the high volume of emails we receive, we will respond to your email as soon as possible. For journalists and media outlets, please find a listing of all media contacts here.

Fraud Alert

Unfortunately, there are some people who may try to take advantage of those impacted by a disaster through fraudulent tactics. The Canadian Red Cross will never ask for your banking information, social insurance number or credit card number during registration or to receive assistance. The Canadian Red Cross communicates only via email, phone, or in-person and would never send a link through a text message to invite you to register or receive assistance.