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2023 Northwest Territories Fires

Canadian Red Cross support
Additional Resources
Resources for people impacted
Wellbeing resources

The Canadian Red Cross continues to work with people and communities to help them navigate their recovery, through personalized recovery support available to residents who were impacted by the 2023 fires in the Northwest Territories.

Resources for those impacted by the fires are available below. 
 
FRAUD ALERT: Unfortunately, there are some people who may try to take advantage of those impacted by a disaster through fraudulent tactics. The Canadian Red Cross will never ask for your banking information, social insurance number or credit card number in order to register. The Canadian Red Cross communicates only via email, phone, or in-person and would never send a link through a text message to register. The Red Cross encourages people to stay informed from credible sources, such as the Government of Canada’s website for fraud prevention tips. If you suspect you have been a victim of fraudulent activity, please contact your local police authority.

Protect yourself from scams and fraud (antifraudcentre-centreantifraude.ca). 

Canadian Red Cross support
As part of our assistance to impacted communities, the Canadian Red Cross is offering personalized support to assist people most impacted by the 2023 Northwest Territories Fires.

The Canadian Red Cross is working directly with people impacted to discuss their unique needs and help them navigate their recovery journey. 

This may include support for:
  • Planning their return home, 
  • Understanding insurance and community resources,
  • Financial assistance and providing referrals and information to help people make decisions and inform their next steps.
This support is available to those whose primary residence was destroyed or sustained damage, including homeowners, tenants, or those who live in a community-owned home. Assistance is determined on a case-by-case basis and is not intended to duplicate insurance coverage or other assistance programs.

People who were impacted by the 2023 NWT Wildfires and would like to meet with a case manager are encouraged to book an appointment in advance by sending an email to NWTFireRecovery@redcross.ca or by calling 1-833-966-4225. Please note that this number is for a voicemail box. To book an appointment, please leave your name and contact details and we will return your call.

Additional resources
  • Review the step-by-step Canadian Red Cross Guide to Wildfire Recovery for information on what to do when you return home after wildfires. 
  • Home Inventory Checklist: a list of your home inventory which is helpful both for insurance and other assistance programs. In the case of an insurance claim, an insurance provider would use a similar form to assess the cost to repair or replace lost or damaged items. These items are referred to as home contents. 
  • Substantial Repair and Reconstruction Contract Checklist: Hiring a contractor for damage or rebuild? Use this checklist with tips as a guide when reviewing the contract prior to signing with a contractor. 

Wellbeing and Coping with Crisis
Following an emergency or disaster, a person may experience a range of thoughts, feelings and behaviours that can be intense, confusing, and frightening. These experiences trigger responses that can include physical, emotional, and behavioural reactions. There are many resources to help you, your family, and your community.

Learn more about Coping with Crisis, including ways that you can care for yourself and your loved ones during an emergency. If you are concerned for the immediate safety of yourself or someone else, call a local crisis support line or 911 right away.

Additional resources are listed below and specialized crisis lines or services can also be found here.