Trail Office Short Term Loan Program

The Canadian Red Cross Health Equipment Loan Program (HELP) provides Canadians with short-term loans of health equipment on a donation basis. For further information on BC’s HELP Program.

• Red Cross Referral Form
• Red Cross Extension Form

As the provincial health emergency continues to evolve, the Red Cross Health Equipment Loan Program is adjusting service delivery. The health and safety of our clients, volunteers and staff continue to be our top priority. In addition we are assisting our health authority partners to help clients go home from hospital with the health equipment supports they need.

The way we deliver HELP services will look different, however we remain committed to assisting clients to access equipment safely.

• Please call ahead to be sure the depot is open for equipment loans. Every morning we will post a list of HELP locations which are closed.  
• In order to maintain social distancing the doors to the HELP depots will be locked, and our teams will maintain the distance of two (2) metres or six (6) feet between themselves and others.  
• Clients will be asked to call the number on the door and equipment will be brought outside.  Clients will not enter the depot.
• Consent forms will no longer be signed, rather clients will be asked for verbal consent and confirm their understanding for equipment use

Thank you for your ongoing support as we work together to keep everyone safe.
 

Become a HELP volunteer and make a difference!

The Canadian Red Cross is currently seeking Client Services, Delivery, and Technician volunteers for our Health Equipment Loan Program (HELP) in British Columbia and Yukon. No prior experience is required for volunteering, schedules are flexible, and complete training will be provided to you.
 

• Client Service role
• Technician role 

Would you like to learn more about volunteering for the HELP program in your community? Email us at volunteerBCY@redcross.ca or call us at 604-709-6687.