Hurricane Information and Support
If you live in Atlantic Canada and have been affected by Hurricane Dorian:
- In PEI, please call 1-800-863-6582 to register and receive information about how to apply for the PEI Government’s Disaster Financial Assistance (DFA) program. The Canadian Red Cross is operating this call centre and administering the DFA program on behalf of the Government of Prince Edward Island, for those who were impacted by Hurricane Dorian.
- In Newfoundland and Labrador, please contact 211 if you have questions or require support.
- In New Brunswick, please call the New Brunswick EMO General Inquiries line at 1-800-561-4034 if you have questions or require support.
- In Nova Scotia, please contact 211 if you have questions or require support.
- Hurricane Checklist and Tips : general checklists and tips for navigating recovery such as how to keep documents together and organized, who to hire and not hire, who should be notified, reminders of what to consider and tips for navigating potential flood insurance claims.
Disasters and emergencies can cause significant disruption and add stress to your life. Following the hurricane, you may be experiencing a range of thoughts, feelings and behaviour that can be intense, confusing and frightening. If you experience stress reactions that make it impossible to function normally, please seek help. One option is to contact your local health facility or a local crisis support line. In PEI, you may call the Island Helpline at 1-800-218-2885. For immediate assistance anywhere in Canada, call 1-833-456-4566.
Helpful information after flooding:Review the step-by-step Canadian Red Cross Guide to Flood Recovery for information on what to do when you return home after flooding.
- Flooding Checklist and Tips : general checklists and tips for navigating recovery such as how to keep documents together and organized, who to hire and not hire, who should be notified of the flooding, reminders of what to consider and tips for navigating potential flood insurance claims.
- Home Inventory Checklist : a document to keep a list of your home inventory which is helpful both for insurance and other assistance programs. In the case of an insurance claim, an insurance provider would use a similar form to assess the cost to repair or replace lost or damaged items. These items are referred to as home contents.
- Substantial Repair and Reconstruction Contract Checklist : Hiring a contractor for damage or rebuild? Use this checklist with tips as a guide when reviewing the contract prior to signing with a contractor.
- Understanding your Insurance Policy – Home Owner : a guide on the most common types of insurance policies for all types of disasters. Read along with the other documents below.
- Flooded Rental Property – Facts and Tips : a factsheet on insurance coverage for tenants affected by flooding. This includes the items that would be covered under the landlord’s insurance policy and what would be covered under a renter’s / tenant’s insurance policy.
- Submitting an Insurance Claim – Homeowner : a guide on what to expect during the insurance claims process, with tips and information about how to escalate and appeal a decision you don’t agree with.
- Cash Settlements – What to Consider : a guide to how a cash settlement works and how your payout might be less than you anticipate.
- Guide to Disaster Recovery, Caregivers and Parents – a guide with information on coping mechanisms and stress symptoms in children
- Coping with Crisis – a guide on some of the stress-related symptoms that can be experienced during times of stress, and information on how to cope
- Supporting Emotional Wellbeing Following a Disaster – a guide with information on how to support yourself and others following a disaster
- Apply to become a volunteer. We will contact applicants depending on the needs in your community.