Compassionate Connections: The Red Cross Friendly Calls Program in Action

 My Friendly Caller and I hit it off right away. She’s full of compassion and I feel so at ease talking to her. It’s like she’s always known me.

— Regina, Friendly Calls participants

During a challenging time in her life, Regina discovered a source of unwavering support and understanding: the Red Cross Friendly Calls program. 
 
Matched with Jan, a compassionate volunteer, Regina found solace and companionship that transcended mere words: "I felt like she knew me."
 
From their very first conversation, she sensed a unique connection with her Friendly Caller. Their talks were diverse, ranging from lighthearted discussions about Fenway Park to the heart-wrenching experience of bidding farewell to her beloved pet.  
 
For Regina, these are more than just a call, she looks forward to hearing Jan's voice knowing she'll meet her interests, fears and joys with genuine care, reminding Regina of her inner resilience during difficult times. And when it comes to being vulnerable, she feels no judgment, only acceptance: "I can tell her almost anything.”
 
In their unhurried connection, Regina found healing, reminding others of the transformative power of genuine human connection. 
 
When asked what advice she would give to those who may be interested in the Friendly Calls program, Regina’s simply said, "Go in with an open mind. Start light and build a connection. Take it slow. One step at a time."
 
Want to volunteer?
 
As a Friendly Calls volunteer, you can have a lasting, positive impact on the life of someone who needs connection with another person. 
 
You don't need special skills or experience either — all you need is kindness, compassion, and a couple of hours a week! The Red Cross provides the training and support you need to volunteer. If you'd like to learn more, sign up to be a Friendly Calls volunteer!
 
Want to participate?
 
If you’re looking for community connections, or if you could use a little encouragement and emotional support, find out if the Friendly Calls program is for you!