Frequently Asked Questions

Cross Play encourages gamers and streamers from all walks of life to support the work of the Canadian Red Cross. It’s a way to fundraise in their own stream and help create awareness of our work in Canada and around the world.

100%. We want to connect with everyone and anyone who is interested in supporting the Canadian Red Cross. We welcome podcasters, tabletop and DND players, artists, fashionistas, foodies, travellers, and anyone with a passion they’re sharing with those around them.

Not a streamer? That’s ok! You can still support the Canadian Red Cross by creating your own fundraising event, such as a fundraising walk, bake sale, birthday fundraiser, shaving your head, or basically anything you can imagine! Don’t forget to tell your family and friends about your event and ask them to support your cause.

Funds raised via Cross Play help to make the work of the Canadian Red Cross in Canada and around the world possible. You can choose whether to support all of our work or to focus your fundraising on a specific emergency or program (e.g., the Ukraine Humanitarian Crisis Appeal). When you set up your fundraiser, you’ll be prompted to select where you’d like your support assigned.

The Red Cross has more than a century of disaster management and conflict response experience around the world, including a global network of staff and volunteers and a local presence in over 185 countries. So anywhere emergency strikes, the Red Cross has personnel who know the local area, its language, culture and challenges, and who can be on-scene quickly.

The Red Cross is particularly effective because of its global network of volunteers, all united by seven fundamental principles, including neutrality, which gives the Red Cross access to areas where other organizations may be denied. All Red Cross personnel are motivated by a single purpose: to help those who need it most, regardless of location, race, political beliefs, religion, social status or culture.

It’s easy! If you are ready, simply set up your event on our Tiltify page, promote your stream, and go for it! If you need some help getting started, check out our Cross Play resources to help make your stream as successful as possible.

If you have questions or would like to connect with our team, complete our short Cross Play form.

Anytime! You can create an event and fundraise whenever you want.

You can stream on any number of live streaming services such as Twitch, YouTube or Facebook.

There are many helpful guides out there to get started with streaming. Try Twitch’s helpful starter guide, this YouTube guide, or this Facebook guide. They’re filled with how-tos and FAQs, so they are great resources to help you get going.

We’ve developed a tool kit to help you help us!

- Quick start guide to help you get the ball rolling
- A more detailed playbook with tips and advice to make your stream a success
- Fun overlays and media resources to show your support, and make your stream more engaging
 

Visit our tools and resources page to find out more. We are adding new resources regularly.
If you have questions or would like to connect with our team, complete our short Cross Play form.

Tax receipts are available when making eligible donations via Tiltify. To request a tax receipt, click Next (versus Just Donate) on the donation page and follow the prompts to provide the information required to determine eligibility. Tax receipts will be emailed to the address provided within 1 week of donation date.

We recognize that gaming and streaming cover many different genres and interests. When streaming in support of the Canadian Red Cross, we ask that you avoid objectionable content. Providing adequate information about your community and events will give the opportunity for others to make an informed choice about participating in your stream. As third-party fundraisers, your event is yours, and we are here to support you.

If you are worried your stream may not align well or would like to connect with us to discuss your ideas, we would love to hear your plan and help where possible.

If you have questions or would like to connect with our team, complete our short Cross Play form.

Check out our website, Facebook, Instagram, Twitter, TikTok, or Red Cross Donation FAQs.